FAQ

Frequently Asked Questions
(Note: this FAQ is dealing with video functions that aren’t fully implemented yet. I’ll leave them here, though. This page will be expanded according to necessity.)
General
How often is MentalSinema.com updated?
Updates are happening unfrequently. There is no order or scheme.
Player
Why can’t I play the videos?
MentalSinema.com serves videos in the H.264 format – this means we can give you high quality videos at no additional cost to the user. To be able to play back videos, you must have at least version 9,0,124 of Adobe Flash Player installed. This is because H.264 is not supported before version 9,0,115, and 9,0,124 has important security updates. Click here to download
I upgraded flash, but now videos won’t play back.
Adobe are updating their Flash Player a lot recently, and sometimes temporarily break things for everyone else. We keep a close eye on this, and upgrade our software as soon as fixes to combat any recent Flash Player changes are released. Unfortunately we have to wait for the software to get an update before we can do anything about this. Fortunately, the updates are released quickly!
Videos are always buffering, not playing.
We use what is known as ‘progressive download’ on MentalSinema.com We stream the videos to you meaning you can jump to ANY part of the video whenever you want. Try hitting pause and wait for video to load before pressing play.
How do I embed your player on my site?
Click the ’embed’ button in our player to grab your embed code and customize the player.

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